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How do I import students from a spreadsheet?
Go to
Students → Import, download the CSV template, fill in your data, and upload it. The system validates each row and shows a preview before confirming the import.
See the full guide → Can parents access student information?
Yes. Administrators can enable the Parent Portal under Settings → Portals. Parents receive a unique invite link and can view grades, attendance, and announcements for their child only.
How does billing work?
Subscriptions are billed monthly or annually. You can upgrade, downgrade, or cancel at any time from Settings → Billing. Annual plans receive a 20% discount. All prices are in USD.
Is my data backed up?
Yes. Data is backed up every 6 hours with 30-day retention. Backups are stored in a geographically separate region. You can also export a full data snapshot at any time from Settings → Data & Privacy.
Do you offer on-premise deployment?
On-premise and private cloud deployments are available on the Enterprise plan. Contact us at
sales@etabsuite.com for a custom quote.
What languages does EtabSuite support?
The platform is fully available in English, French, and Arabic (with RTL layout). Additional languages are on our roadmap — vote for your language on our public roadmap.
How do I cancel my subscription?
Go to Settings → Billing → Cancel plan. Your access continues until the end of the current billing period. We'll send you a data export link before the account is closed.